SERVICE DETAILS

[SHOP MANAGEMENT SETUP]

- Create shop, link with social media

- Upload products up to 30 products

- Payment and Shipping setting

- Sales channel set up

- Webstore

- WhatsApp Commerce



[AGENT PLAN]

- All Business Plan Features

- Check the performance of your agents on your dashboard

- View top performing Agents, Stockists and Dropshippers on your dashboard

- View newly registered Agents, Stockists and dropshippers on your dashboard

- Invite unlimited number of new agents

- Manage the levels and rules for your agents

- Manage individual pricing for either Agents, Stockists or Dropshipper



[BUSINESS PLAN]

- All WhatsApp Commerce Plan Features

- Messenger Store

- Messenger Blast

- Live Commerce

- Free domain name (.com.my or .my) for first year

- Automatic DNS Setup

- Manual Payment from Customers

- Multiple Store Admins

- Blogspot Integration

- Instagram Integration



[WHATSAPP COMMERCE]

- View product catalogue on WhatsApp

- Process orders automatically

- Never miss out on customer enquiries or potential sales again

- Manage orders easily on dashboard

- Live Chat and WhatsApp Support



[AGENT MANAGEMENT SETUP]

- Will help to setup your HQ agent system (stockist, affiliate & dropship)

*** merchant provide the details (max 30 products)

- Commission set up for Affiliate and Dropship

- 1 hour webinar session for reseller (max 30 pax)



[RESELLER TELEGRAM SUPPORT GROUP- TECHNICAL]

- Private telegram group support between brand & AVANA reseller team support.

- Any issue regarding technical support or any questions can be directly asked in the group.



[RESELLER ONBOARDING WEBINARS- 3 SESSION]

- We will provide PDF guide after the webinars.

- Private webinars provided by AVANA Reseller team to the brand internally only.



[TECHNICAL SUPPORT FOR AVANA MOBILE APP]

- Any issues regarding mobile apps can direct to Key Account Manager or can be asked directly in the telegram group.



[TECHNICAL SUPPORT FOR AVANA MOBILE APP]

Any issues regarding mobile apps can direct to Key Account Manager or can be asked directly in the telegram group.

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